FAQ

Do you accept walk ins or is it by appointment only?

Yes, we accept walk-ins. However, availability is based upon pre-booked appointments. To ensure you're seen when you want to be, we highly recommend that you book beforehand. Book online now.

 

Unfortunately we cannot take walk-ins within 15 minutes of closing. Thanks for your understanding.

 

If I don't see the appointment I want online or if there aren't any appointments available online, can I still get a cut that day? 

If there aren't any appointments showing on our booking system, we either fully booked or off for the day. We do receive a cancellation from time to time so we recommend checking the site again later!

Can I cancel my own appointment? 

Yes. When you book, you'll receive a text and an email confirmation. Click the link in the confirmation message to bring you back to the page where you may cancel your time.

How much notice do I need to give for a cancellation?

Although we'd prefer as much notice as possible, we get that emergencies happen and life throws some serious curve balls at times! This is why we allow you to cancel your own appointment up to 4 hours before the appointment starts. Within 4 hours, you may be charged up to the full cost of your service. 

Am I able to book more than one appointment at once? 

Yes, multiple appointments can be booked directly through the website. Unfortunately Google and Instagram bookings only allow one appointment at a time. 

How far out am I able to book an appointment? 

Appointments can be booked online up to one month out, but feel free to call or schedule an appointment in person if you'd like it beyond one month's time. Good on you for being so organized.

Do you accept debit and credit cards? 

Yes, we accept debit cards, all major credit cards, and cold hard CASH!

Do you sell gift cards?

Yes, we love selling gift cards of any denomination. Drop by the shop!

Do you cut kids hair? 

We sure do. We cut ages 5 and up. No babies and toddlers for safety reasons (scissors and wiggly little bodies don't mix).